Shipping & Returns
We appreciate your support of Appointed. Our team is working through very high order volume at the moment, and fulfillment may take longer than normal. We appreciate your patience! ❤️
- Orders typically ship in 1–4 business days
- Custom orders typically ship in 5–7 weeks
- Volume (25+) orders typically ship in 5-7 business days
For US orders: we offer Ground Shipping ($7), Expedited Shipping ($25), and Free Shipping ($65+). Your order will ship via USPS or UPS. For INTL orders: we offer USPS and DHL. Please enter your address at checkout to view specific rates.
Yes! Please select Local Pickup at checkout, and we'll email you when your order is ready. Shop hours are Tues—Fri, 10am—4pm. Local pickup orders that have not been picked up within 30 days will be cancelled and refunded.
Yes! For US orders please select Expedited Shipping (1-2 business days) at checkout. For INTL orders please select DHL Express Worldwide (shipping times vary) at checkout. Contact our team at firstname.lastname@example.org if you have further questions.
If your order has not shipped yet, we are happy to update your shipping address for you! Please email our team at email@example.com with your order number and new shipping address. If your order has already shipped, we are unable to edit your shipping address.
Appointed ships worldwide. You may experience longer delivery times for international orders.
We're sorry to hear that. Please allow at least 72 hours for tracking to update from the selected carrier, and contact our team at firstname.lastname@example.org if you still need help!
Appointed is not responsible for lost, damaged, or stolen packages. Please file a claim with your selected carrier directly.
Please contact our team at email@example.com if your order is RTS. You will need to purchase a new shipping label, and Appointed reserves the right to cancel your order in 30 days of receipt.
Yes. Appointed is not responsible for any customs/duties related to international orders. We are unable to calculate charges prior to your order being delivered, and recommend checking with your local customs office for more information. Shipping fees will not be refunded if you refuse these charges.
We accept returns of unused and unopened products within 14 days of purchase. For US orders: email our team at firstname.lastname@example.org for a prepaid return label. For international orders: Appointed does not cover the cost of international returns. Please ship your order to our HQ and email our team at email@example.com with your order number and return tracking number. Returns are typically processed within 5-10 business days of receipt to your original form of payment. Original shipping costs are not refunded, and we do not offer returns on custom or monogram products. Approved returns that are not received within 30 days of the return label being provided will be voided and not eligible for return.
1500 Okie Street NE
Washington, DC 20002
You'll receive an order confirmation email when you place your order, followed by a shipping confirmation email with tracking once your order ships. Contact our team at firstname.lastname@example.org if you still need help!
Make sure to check your spam folder and search for "Order Confirmation." If you still can't locate your order confirmation, please reach out to our team at email@example.com and we'll gladly help out.
Yes! You can receive 30% off an order of 25+ of the same product. You can place volume orders online here, or email our team at firstname.lastname@example.org and we'll help you place an order!
Nope! To ensure the privacy of our customers, our packing slip does not include pricing info. You can add gift wrap + a gift message at checkout. Learn more about gifting options here. Thank you for gifting Appointed. ❤️
If you have not received a shipping confirmation email yet, we are happy to change your order. Please email our team at email@example.com with your order number and request, and we'll help out.
Please sign up for a restock notification directly on the product page, and we'll email you right away when we restock.
Appointed Post is a subscription program created to make buying your favorite notebooks easier than ever—and ensure you always have one on hand. Learn more here.
Yes! Students and educators alike are eligible for 15% off by using any .edu email address. This discount cannot be combined with other discounts, except Appointed Rewards. During site-wide markdowns, this discount is not eligible. Learn more about our Student & Teacher program here.
Planners & Calendars
The collection includes: 2023 Year Task Planner, 2023 Compact Task Planner, 2023 Compact Binder Planner, 2023 Wire Daily Planner, 2023 Monthly Planner, and 2023 Weekly Task Planner.
Yes—We are happy to introduce the Compact Binder Planner and Wire Daily Planner with this collection!
The Year Task Planner and the Compact Binder Planner are available in our newest colorway—Mineral Green.
Yes, we ship internationally using USPS and DHL. Planners will be available at select international retailers at the end of October. Search for your local stockist here.
We will release 23-24 planners next Spring.
Due to supply chain challenges, the casebound Daily Planner will not release this year.
Our team works diligently to get your order out as quickly as possible. Please see individual product pages for shipping estimates. Your entire order ships together.
All of our products are American-made. Most of our products are printed locally and finished, packaged and shipped from our Washington, D.C. studio. We pride ourselves in sourcing materials from American companies and small businesses who support our commitment to beautiful and high-quality products.
Our notebooks are purposefully designed with printing on one side so that users have the flexibility of using the backside as they need—for free-form lists, sketching, etc. Learn More.
The main difference is the size–the notebook is 7.5” × 9.5” while the workbook is 6.5” × 8.5.” Additionally, the notebook is available in more color ways, and the workbook is available in dot grid interior.
Pages refer to the individual back and front of the page, separately. Sheets refer to the physical sheet of paper (2 pages). We typically use pages on planners and casebound products, and sheets on everything else.
At this time, alll monograms are limited to three characters only: A-Z, 0-9, and &.
Our Notebooks (and other mid-weight wire-o bound products) are typically recyclable—simply toss it in with your paper recycling. As for the wire-o binding, you may want to check with your county’s recycling rules—some places allow you to leave the metal coil intact on the notebook, while others request that you remove the coil and recycle with other household metals.